All technical support for CyberDEFs is offered online. To participate, you must be a registered CyberDEFs owner with an account on Internet*, CompuServe, America Online, AppleLink, or eWorld. These online services also serve as the pipeline for bug and anomalous behavior reports—as well as technical questions regarding the use of CyberDEFs.
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* Internet users must be capable of sending and receiving files—not just EMail messages.
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In addition to receiving answers to technical queries, registered users also receive periodic technical notes and newsletters in their electronic mailboxes.
It is D&M's technical support policy to ensure that our users receive the full benefits of CyberDEFs. We cannot, however, extend our support of registered users to include training in how to program, architect or design applications (although tech notes and newsletters may periodically address such issues in a generic way).
If you need help in any of these areas, the D&M staff has considerable expertise in the analysis, design, architecture and development of a wide variety of applications—and is available to consult on projects for a standard fee. For details on custom consulting, call Î "D&M, Inc."
